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Terms & Conditions

Deliveries and Shipping

Postage and handling is $10.00 and will be delivered by Australia Post , international registered postage of $30.00 will apply to other countries.

Payment

Your payment can be made by Visa or Mastercard, then your order will be processed as soon as the payment is cleared.

Exchanges or Refunds

Upon receipt of goods, if shoes are faulty or incorrect size, please return within 7 days in exact condition as received with receipt and an exchange will be offered subject to availability, or a refund as per initial purchase.

Privacy Policy

Information Collection

McCartney and Creed Shoes collects information through our Web site at several points. We collect the following information about primary visitors: Full Name, Address, Phone Number, Email Address and Product Orders. We verify the accuracy of this information by email verification.

We collect this information through the use of the registration form and shopping cart software. The information is collected voluntarily]. To receive our products and services, your personal details are mandatory so that we can contact customers and mail products to our customers.

We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable McCartney and Creed Shoes to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do collect personally identifiable information. This is so your orders can be tracked upon revisiting the website.

Information Usage

The information collected by McCartney and Creed Shoes will be used for mailing and contact purposes only.

Registered users may receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources.

We may share data with the following third parties: eWay and St George. These third parties will use the information as follows: for the processing of orders finalised using a credit card.

We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Access to Information

McCartney and Creed Shoes maintains the accuracy of our information by the use of computer databases. Users may access their own personal information and contact us about inaccuracies they may find by emailing us from the details on the 'Contact Us' page. Users may delete their information from our database by emailing us as well.

Problem Resolution

If problems arise, users may contact McCartney and Creed Shoes by email or phone as shown on the 'Contact Us' page. We are committed to resolving disputes within 24 hours.

Data Storage and Security

McCartney and Creed Shoes protects user information with the following security measures: our secure servers run with secure firewalls and other technology and procedures used to protect your privacy.